Lost Pet Support

Please send an email to info@hchstexas.com with the following information to file a lost report:

Picture of Pet
Date & Location Lost
Age & Weight (Approximant)
Breed & Color (Or Closest)
Gender
Microchipped? Provide number
Fixed? (Yes or No)
Owner Name and Phone

Please view our Facebook page to see what animals have been brought into our shelter.

WITHIN THE FIRST HOUR

1. Alert your neighbors
Immediately alert your neighbors about your lost pet by using the methods your community utilizes most to communicate. This could include Nextdoor, a Facebook group, or a neighborhood email list. Be sure to include a description of your pet (color, size, gender), last known location (or closest intersection), and a photo.

2. Contact the microchip company

If your pet has a microchip, contact the microchip company right away to report them as lost, and update your contact information as needed. If you don’t know what company your pet’s microchip is registered to, visit the AAHA website which will allow you to enter your pet’s microchip number and identify the microchip company. If you don’t know your pet’s microchip number, contact the facility that microchipped your pet and they can provide information.

WITHIN THE FIRST FEW HOURS

1. Start searching Petco Love Lost
Upload your lost pet’s photo to Petco Love Lost, a Hill Country Humane Society partner that provides free facial recognition software to reunite lost pets with their owners. Your pet’s uploaded photo will be scanned against photos of found animals at shelters and those reported by the community.

2. Make flyers and walk the neighborhood
PetFBI has an easy online lost pet flyer template that you can print from home! If you need help creating and printing a flyer a member of our Return to Home Team can assist you at our shelter. Then, walk the neighborhood, speak with neighbors, postal carriers, UPS/Amazon drivers, landscapers, and tell them about your missing pet.

3. Notify Hill Country Humane Society

Notify HCHS with the Lost Pet Report information above to info@hchstexas.com or call us at 512-793-5463.

WITHIN THE FIRST 24 HOURS

Post Flyers: Use duct tape to hang posters at major intersections within:

Make sure the posters are highly visible and securely attached.

3-mile radius for dogs
1-mile radius for cats

Stay Updated: Regularly check our Facebook page for any updates or photos of found pets.

Act Quickly: If you recognize your pet on our page, please contact the shelter immediately.

Notify your local animal control to alert them about your missing pet.